Refund policy

Return & Refund Policy

Last Updated: May 28, 2026

At 6ixKits, customer satisfaction is important to us. Please read our return and refund policy carefully before placing an order.

Returns

If there is an issue with your order, please contact us through our Contact Us page within 7 days of receiving your item.

To be eligible for a return:

Items must be unused and in original condition
Items must include original packaging and tags
Proof of purchase or order confirmation is required

We reserve the right to deny returns that do not meet these conditions.

Non-Returnable Items

The following items may not be eligible for return or exchange:

Customized jerseys with player names or personal printing
Worn, washed, or damaged items caused by customer use
Clearance or final sale items

Damaged or Incorrect Orders

If you receive:

A damaged item
The wrong item
A defective product

Please contact us as soon as possible with:

Your order number
Clear photos of the issue

We will review the issue and provide a replacement, store credit, or refund when approved.

Refunds

Once your return request is reviewed and approved, refunds will be processed to your original payment method.

Please allow several business days for your bank or payment provider to complete the refund process.

Shipping fees are generally non-refundable unless the issue was caused by our mistake.

Order Cancellations

Orders may only be canceled within a short period after purchase. Once an order has been processed or shipped, cancellations may no longer be possible.

Shipping Delays

Estimated shipping times are 7–14 business days. Delays caused by shipping carriers, customs, weather, or other external factors are outside of our control and may not qualify for refunds.